There are no fees to receive or respond to communications from consumers and you do not need to sign up to do so.
Access to the Engage platform is also free, and offers some additional benefits.
Engage makes money by charging consumers a small monthly subscription fee for our premium plan. Consumers can add and manage debts for free, but some actions are part of the premium plan and require this subscription.
See “What benefits are there to signing up to the platform directly?” for more info.