If you've already resolved a debt with your creditor or collector, you can easily update it on your Engage account.
To mark a debt as paid off, do the following:
- Log in to Engage.
- In the Dashboard, click on CREATE A REQUEST.
- Click on the debt that you've already paid.
- Click on I already paid this off.
- Enter the date of your final payment twords this debt and submit.
- Your debt is now marked as paid off.