General

About Engage

• Verified Collectors on Engage
• Chat with other Engage members
• What is Engage and how does it work?
• How to get started and what should I do?
• What types of debt can I add?
• How do I make payments toward my debts?

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Payments

• How do I change my payment plan?
• Pricing
• How do I update the payment method?
• How do I cancel my subscription?
• Refund Policy

Support

• I have a question about a TrueAccord debt
• How to add debts?
• How to ask for a proof of payment?
• How to remove an item from your credit report
• How to request to stop calls?
• How to dispute?

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Best Practices

• How to make a successful offer?
• Credit monitoring

Expectations

• How long will it take to hear back from my collectors?
• How will I receive a reply from my collector?
• What do I do if my offer is rejected?

Debt Discovery

• I don't know who I owe to
• How does Engage find debts from my credit report?

Legal

• I received a summons, lawsuit, or court judgment. Help!
• Summons
• Default judgment

Engage for Collectors and Creditors

• What is TrueAccord Engage?
• I received an email or letter from TrueAccord Engage. What do I do?
• Is TrueAccord Engage a debt settlement company or a credit counseling company?
• Isn’t TrueAccord a debt collection agency?
• Is TrueAccord Engage compliant to use?
• How can I change the contact info that you use for me?

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