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General

About Engage

  • Verified Collectors on Engage
  • Chat with other Engage members
  • What is Engage and how does it work?
  • How to get started and what should I do?
  • What types of debt can I add?
  • How do I make payments toward my debts?
See all 25 articles

Payments

  • How do I change my payment plan?
  • Pricing
  • How do I update the payment method?
  • How do I cancel my subscription?
  • Refund Policy

Support

  • I have a question about a TrueAccord debt
  • How to add debts?
  • How to ask for a proof of payment?
  • How to remove an item from your credit report
  • How to request to stop calls?
  • How to dispute?
See all 13 articles

Best Practices

  • How to make a successful offer?
  • Credit monitoring

Expectations

  • How long will it take to hear back from my collectors?
  • How will I receive a reply from my collector?
  • What do I do if my offer is rejected?

Debt Discovery

  • I don't know who I owe to
  • How does Engage find debts from my credit report?

Legal

  • I received a summons, lawsuit, or court judgment. Help!
  • Summons
  • Default judgment

Engage for Collectors and Creditors

  • What is TrueAccord Engage?
  • I received an email or letter from TrueAccord Engage. What do I do?
  • Is TrueAccord Engage a debt settlement company or a credit counseling company?
  • Isn’t TrueAccord a debt collection agency?
  • Is TrueAccord Engage compliant to use?
  • How can I change the contact info that you use for me?
See all 16 articles
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